Posts Tagged ‘recording industry’
Attention Big Business: listen to our complaints and give us what we want
Cory Doctorow just published a provocative column in the Guardian, “In Defense of Complaining,” in which he argues that complaints, specifically about crippling technology and licensing restrictions, are part of the marketplace in which companies must operate. And he is right. Complaints are the crude way in which consumers tell companies what they want.
Doctorow focuses [...]
