Posts tagged as:

National Arbitration Forum

Practical Effects of NAF’s Exit From Arbitration

September 9, 2009

National Arbitration Forum’s recent withdrawal from consumer arbitrations has cast a dark shadow on the use of arbitration as an alternative dispute resolution process and created ripples throughout the system.
For example, Bank of America has dropped its arbitration requirement for all consumer transactions. Undoubtedly, this was a reactionary move to NAF’s withdrawal—Bank of America realized [...]

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Bank of America Drops Mandatory Arbitration Clause

August 13, 2009

Bank of America just announced that it will no longer require consumers to arbitrate disputes concerning credit cards and other consumer accounts. Great news! The collapse of pre-dispute, mandatory binding arbitration continues. Hopefully other credit grantors will follow suit.
Bank of America ends arbitration of card disputes | Reuters

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AAA drops consumer debt arbitrations, too!

July 22, 2009

(Or has it?)
Following on the heels of National Arbitration Forum’s agreement to stop handling consumer debt arbitrations, AAA said they will also bow out “until new guidelines are established” (possibly an allusion to the industry’s call for minimum standards in lieu of banning mandatory, pre-dispute, binding arbitration). Now that the two biggest players in consumer [...]

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National Arbitration Forum awards may be unenforceable

July 21, 2009

The Minnesota Attorney General’s lawsuit against National Arbitration forum alleges that NAF is “in cahoots” with one of the largest debt collection law firms in the United States, Mann Bracken. Mann Bracken, un-coincidentally, is also one of NAF’s best clients.
Arbitration awards are routinely confirmed by state district courts, as they must be under the Federal [...]

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Nat’l Arbitration Forum sued, agrees to stop handling consumer debt cases

July 20, 2009

The Minnesota Attorney General sued National Arbitration Forum (PDF) last week, accusing NAF of colluding with creditors and debt collectors to screw consumers. At a press conference, AG Lori Swanson said “[t]his is a classic case of the little guy getting stepped on by fine-print contracts.”
Four days later, seeing the writing on the wall, NAF [...]

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Banks vs. Consumers (Guess Who Wins)

June 7, 2008

“The business of resolving credit-card disputes is booming. But critics say the dominant firm favors creditors that are trying to collect from unsophisticated debtors” Banks vs. Consumers (Guess Who Wins) [BusinessWeek]

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Arbitration news roundup

June 5, 2008

Last week was quite a week for arbitration. Here was all the arbitration news that popped up here on Caveat Emptor:

Mandatory binding arbitration sucks (say 81% of Americans). Taking a look at the U.S. Chamber of Commerce study on mandatory binding arbitration.
National Arbitration Forum thinks courts should just rubber stamp arbitration awards. NAF on getting [...]

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ABC News: National Arbitration Forum is selling justice

May 29, 2008

Maybe the tide is starting to change. ABC News’ Good Morning America show’s piece on what a scam mandatory arbitration is for credit cards is great.
Among its highlights are a women who was harassed and sued for some one else’s debt, and a judge who was black balled for deciding in the consumer’s favor once. [...]

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Consumers in California lose 99% of the time

May 29, 2008

ABC News did a great piece on debt collection, arbitration, and especially the National Arbitration Forum, where consumers in California lose 99% of the time. A former NAF arbitrator says on camera that she was forced to quit for ruling in favor of a consumer one time. Stick around for the great commentary at the [...]

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National Arbitration Forum thinks courts should just rubber stamp arbitration awards

May 29, 2008

National Arbitration Forum basically offers a rubber stamp to debt collectors already, and they argue that courts should turn their awards into court judgments without looking too closely.
Are courts unreasonably tossing out arbitration awards? Nope. NAF is just advocating for its clients, the debt collectors, who have no proof of the debts on which they [...]

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Mandatory binding arbitration sucks (say 81% of Americans)

May 27, 2008

81% of Americans polled in a recent study commissioned by the U.S. Chamber of Commerce disapproved of mandatory binding arbitration. This is the corporation-friendly, tie-your-hands arbitration that is written into most of the consumer contracts we sign every day for credit cards, cell phones, etc.
So maybe it is time for Congress to get going and [...]

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Credit card arbitration: banks are conspiring against you

May 1, 2008

That the major credit card issuing banks are conspiring against consumers to force them into mandatory arbitration should come as no surprise to anybody. Why wouldn’t they force people into a system so stacked in favor of the credit card companies that the companies win all but 0.16% of the time. (For the math [...]

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Perpetual arbitration with National Arbitration Forum

April 30, 2008

I learned a curious fact in the course of an arbitration proceeding with the National Arbitration Forum. Once either party obtains a stay of the arbitration, the opposing party has 15 days to file an objection. After that 15 days is up, apparently only the party that requested the stay can lift it.
In other words, [...]

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Arbitration hearings roundup

October 28, 2007

Last Thursday, the House Judiciary Committee’s Subcommittee on Commercial and Administrative Law held its second hearing on H.R. 3010 (PDF link), Rep. Hank Johnson’s Arbitration Fairness Act. A number of consumer blogs have posted reactions. Rather rehash them all, here are links to some of the best content:

Paul Bland at CL&P Blog gives a fairly [...]

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