Posts Tagged ‘NACA’

Hello from Portland! I am in Portland all week for the National Consumer Law Center’s annual National Consumer Rights Litigation Conference. (The conference starts on Friday, but I came early with my wife to take in Portland.)
I will be presenting on a panel with the Americans for Fairness in Lending on getting out the message [...]

The internet holds a wealth of resources for consumers. From bad customer service to your rights under consumer protection laws to how to represent yourself in a lawsuit. It can be difficult to find all of that information, however, so here is a (partial) “beginner’s guide” to consumer information available online.

Caveat Emptor–buyer beware.
While it isn’t really the law of the land, the public is generally ignorant of the fact that it has rights and there are more than a few judges who are also clueless as to consumer rights, so that too often people get ripped off and abused simply because they don’t know.
A little [...]

People will sprain their ankle at the supermarket and call an attorney before they leave the store, but will endure months of harassment by a debt collector and never call an attorney who can help stop the harassment and get compensation for the resulting emotional harm.
Consumer protection laws are fee-shifting laws, which mean that consumer [...]