September 17, 2009
The FTC has a great, four-page overview of consumer rights relating to debt collection. Some of their tips include:
Debt collectors can only contact you between the hours of 8AM and 9PM.
If you want to stop debt collectors from contacting you, you must make a request in writing. Once the debt collector receives your letter, they [...]
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September 2, 2009
As of September 1, 2009, telemarketers cannot make prerecorded commercial calls to customers without obtaining written permission in advance. Debt collectors, however, do not fall under the new FTC rule, because their calls are apparently “informational messages.”
Phone calls from debt collectors are still subject to the FDCPA, of course.
Other purely informational messages include flight notifications, [...]
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