February 25, 2008
Consumer activism is in vogue these days. BusinessWeek just ran a story called “Consumer Vigilantes” about consumers who skip the scripted customer service in Bangalore and instead use the web to put their complaint in front of the people who matter. Consumerist is a consumer’s ally in this, of course, publishing executive phone numbers and [...]
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October 18, 2007
Senator Amy Klobuchar’s Cell Phone Consumer Empowerment Act of 2007 is moving along, gaining media attention, and perhaps gaining some traction, as well.
For more on the particulars, see this post.
[photo: Freerange]
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