March 25, 2008
Last year, New York passed its New York State Passenger Bill of Rights which, among other things, requires an airline to provide food, water, clean toilets, and fresh air to passengers trapped in a plane delayed on the ground. The Second Circuit U.S. Court of Appeals put the kibosh on the brand-new Passenger Bill of [...]
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November 16, 2007
Airlines have given consumers a record number of delays this year, due in large part to rampant overbooking. In response, the Transportation Department has proposed a new rule increasing the “bump fee” that airlines must pay to passengers who are bumped due to overbooking. The rule would require the airlines to pay $400 (up from [...]
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