Despite accepting taxpayer’s bailout money, Citigroup refuses to show sympathy to consumers.
A local parking attendant bought a television on credit with Citigroup back in 2007. At the time of purchase, the receipt mentioned a deferred interest promotional offer, with no further explanation on the receipt or from the salesperson.
The consumer made monthly payments well in excess of the minimum payment, in order to pay off the loan in full before the 18-month interest free period ended. The consumer’s last payment was $11 short of paying off the entire loan.
Because the consumer did not pay off the loan, he was subject “Penalty Pricing,” interest dating back to date he purchased the TV in the amount of $887. Citigroup is also charging him 30% interest on that debt.
The Minnesota Attorney General’s office contacted Citigroup and got nowhere, receiving a letter from Citigroup that said “we expect the same from all our clients no matter where they come from . . . .”
Heartless behavior from a company that should be thanking taxpayers, not screwing them.
$11 mistake earns 0.0% sympathy from Citigroup | StarTribune
(photo: PrincessFrogLips)
If you are in Minnesota, contact The Glover Law Firm, LLC, for a free case evaluation. In any other state, you can find a consumer rights lawyer using the National Association of Consumer Advocates lawyer database.
{ 3 comments… read them below or add one }
And they can’t understand why I paid off my card and closed my account. Just it time, too. :)
They do this all the time to people, its just that now we are aware of it and its getting more publicity. CC co’s spent decades imposing themselves into our lives. “You need us”, “Can’t rent a car”, “get a hotel”, etc. See how long they stay in business when they don’t have customers.
From recent personal experience I would advise not doing business of any kind with Citi.