I realized that if someone owes one person money, they owe a lot more people money and they really aren’t deserving of such harsh treatment.
One particularly hard story comes from Bob Cook, who called a debtor to repossess his mobile home around Christmas time. Cook says he tried to be nice, but the debtor “winded up going home and shooting himself. I quit after that.”
Done properly or not, collecting debts takes a toll on collectors and debtors alike.