Banks vs. Consumers (Guess Who Wins)

“The business of resolving credit-card disputes is booming. But critics say the dominant firm favors creditors that are trying to collect from unsophisticated debtors” Banks vs. Consumers (Guess Who Wins) [BusinessWeek]

Related: Banks in Denial,The U.S. Supreme Court gives the OCC the power to do nothing whatsoever to regulate and oversee national bank subsidiaries,The Yellow Pages loves waste: how they fight the “opt-out movement”,
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