Nationwide Collections addresses letter to “SHIT FACE”

by Sam Glover on November 7, 2007

shitfaceltr.png

Nationwide Collections, attempting to collect a debt of $16.39 that originated with Columbia House, addressed a collection letter to “SHIT FACE” and began with the salutation “Dear SHIT”. I’m not kidding. Here is a copy of the letter (PDF link).

The consumer who received the letter signed an affirmation stating he never used the words “shit face” or any other profanity in his communication with Columbia House. He never spoke with Nationwide Collections. Consumer lawyer Kenneth Hiller is representing the consumer.

Unfortunately, this sort of conduct is not unusual, except that debt collectors don’t usually document their harassment.

{ 2 trackbacks }

Caveat Emptor » Nationwide Collections admits violating the FDCPA | Samuel J. Glover & Associates, LLC
November 18, 2007 at 4:36 pm
Caveat Emptor » Follow up in the “Dear S**T FACE” letter | law, politics, news, and analysis from a consumer lawyer's point of view
February 2, 2008 at 11:04 am

{ 6 comments… read them below or add one }

Michael November 8, 2007 at 12:31 pm

I don’t see the problem, really. Since there is no one with the name Mr. Face at that address, why does someone else at that adress feel compelled to take it on? Let the collection agency report a bad debt to Equifax under that name. I guess Mr. Face’s score would go down, but how does that reflect on teh score of the person who lives at that address? Let these guys hang themselves.

Dody November 8, 2007 at 7:53 pm

When ever a debt collector calls me and does not
1.) Have a human on the other end
2.) Say my name correctly
3.) Tell me where they are from or at least what the call is in reference too
4.) Calls before 8 am
5.) Calls after 9 PM

I hand my husband the phone and hilarity ensues. He is so damn funny I wish I could transcribe some of the SHIT he has put them through. I used to argue with the people…because some of these debts were settled or because I was just a week late. Then they got personal, threatened to have me fired…(I work for myself) Have my pay check attached (again I work for myself), Called my husband a loser for not paying my debts (WTF it’s my debt) etc… Now I just hand the phone to him, the (usually woman) on the other end either clams up or hangs herself with retarded drivel as my husband puts her through comedic paces. Ebay had a notoriously nasty collection agency. I owed 70 dollars and the woman wanted to know why I hadn’t paid, when i explained I didn’t even know I owed the money and onslaught of insults to me, my family, and my life ensued. Most completely false. Oh it was hilarious because after she started I just handed him the phone….as usual.

So guys, be very funny when dealing with phone dicks and your wife will always love you!

UPMan February 4, 2008 at 3:35 pm

You missed a redaction (very bottom of the collections letter is the actual account number). Having that, I’m going to start a mass movement to pay Shit Face’s (Mr. Face?) fine on his behalf.

:)

Nicke February 8, 2008 at 11:02 am

My name happens to be Shit Head and I do not find anything funny about this!

Vag February 8, 2008 at 11:07 am

I cant believe people find thins funny. Like Mr Face and Mr Head I have a quite unfortunate name…..Vagina Stinko. Of course you people with “regular” names like Dave and Tom think this is just so damn humorous. We cant help the names we were given. I am proud to be Vagina Stinko!

Sam Glover February 8, 2008 at 2:35 pm

After some soul-searching, I have decided not to filter out comments like the above. We will stick primarily to filtering spam, and leave the rest to the readers. There is an exception to every rule, of course, so don’t push it.

Leave a Comment

Previous post: Off to D.C. for the NCLC 2007 Conference

Next post: “Sell plasma” advises Credit Solutions of America