Roll like a CEO; skip the customer service queue and go right to the top
One of my favorite things about Consumerist is its uncanny ability to gleefully post phone numbers and e-mail addresses so that average Joes like you and me can reach the special super-secret levels of customer service reserved for the rich and powerful, commonly known as “executive customer service.” So don’t sit on the phone like a schlub, listening to elevator music and waiting to talk to a CSR in India with nothing but an unhelpful procedures manual, go right to the top!
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